Return Policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, we’re here to help.

30-Day Return Window

You have 30 calendar days from the date you receive your item to initiate a return. If 30 days have gone by since delivery, unfortunately, we cannot offer a refund or exchange.

Eligibility for Returns

To be eligible for a return:

• Your item must be unused and in the same condition that you received it.

• It must also be in the original packaging.

• A proof of purchase is required such as an order number.

Non-Returnable Items

Some items are non-returnable, including:

• Customized products

• Items marked as final sale

• Products damaged due to misuse or neglect

Return Process

To initiate a return, please contact us at info@mrhoodusa.com with your order number and reason for return. We will provide instructions on how and where to send your item.

Customers are responsible for return shipping costs unless the item arrived damaged or defective.

Refunds

Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed to your original method of payment within 5–7 business days.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, contact us at info@mrhoodusa.com

Contact Us

If you have any questions about our return policy, feel free to contact us at info@mrhoodusa.com